we are committed to delivering your order in a timely and secure manner.
1. Shipping Time
- Orders are processed within 1-2 business days after payment confirmation.
- Delivery typically takes 3-7 business days depending on your location.
- You will receive a tracking number once your order is shipped.
2. Shipping Charges
- Shipping charges are calculated at checkout based on order value and delivery location.
- Free shipping may be available on select products or during promotional offers.
3. Service Areas
- We currently ship across India.
- For bulk or export orders outside India, please contact us at rajesh@sampanna.com.
4. Delays & Exceptions
- Delays may occur due to unforeseen circumstances such as weather, strikes, or logistics issues. We will keep you informed in such cases.
5. Damaged or Lost Packages
- If your package is lost or arrives damaged, please notify us within 48 hours of delivery for assistance.